What Our Customers Say about Kara Connect

At Deloitte, we care about our people. That's why we partnered with Kara Connect—so our employees can easily find and book the right therapist or coach for their needs, with just a few clicks. They get to choose who they talk to, privately.

It's simple and secure and gives our team the support they need to stay well and perform at their best. We are proud to have the Kara Connect team help us care for our people.

We’ve been very happy with Kara Connect as it really supports our employee value proposition and strategy as a workplace, as well as being a benefit that our employees truly value and appreciate. 

Through Kara Connect, our employees have access to a diverse set of experienced professionals in their respective fields who can support them with personal and professional challenges, which around 16% of our workforce have used to date. 

The implementation process for the wellbeing hub was also really smooth and the Kara Connect team and their customer service is always very quick to respond and give a personal service tailored to our needs as a business. We´ve therefore been very happy with the partnership and hope to see it grow even further in the future

Kara Connect has become the partner our employees can turn to when they need professional help in any aspect of their lives. It’s taken the pressure off our managers

We chose Kara Connect because our employees can directly access the professionals they need without any middleman

Kara Connect is a fantastic tool for students and staff because they can choose to receive help in-person or online. It filled a big need during the pandemic and it still does so today

"Kara Connect made it easy for us to provide our employees with the support they need, when they need it. We no longer have to wait to enable our staff to find the right supports straightaway. With Kara Connect, our team can access professional support immediately. The process is simple and straightforward, yet the platform is remarkably flexible and robust. The Kara Connect team has been an amazing partner, supporting our efforts to promote well-being throughout our organisation. What has impressed us the most is the feedback from our people, explaining how much it is helping them get access to the help they need. We have actually seen an improvement in their problem solving skills, which has led to a decrease in the time we spend coaching our people"

“Kara Connect is a very easy-to-use product and excellent customer service, a huge hit with our employees. The variety of professionals available for staff has solved numerous concerns, from nutrition to physio. Kara Connect’s booking system allows you to book your appointment directly with the professionals; it is not a centralised booking where you could end up dealing with numerous professionals. Our experience with Kara Connect was a huge success: over 97% of the team used the system during a 4-week pilot, which was then rolled out as an employee benefit”

We work hard to provide a happy work environment but we realise that your personal life has an impact on your performance, productivity, and how you are feeling at work. Kara Connect gives support to our people and enables line managers to better support their direct reports. Our team members appreciate the anonymity and confidentiality of the platform. We have been receiving very good feedback about the professionals on the platform, the range of specialities and services provided by them. The use of the platform was much higher than we expected, and we had an exceptionally good turnout to wellbeing webinars organised by Kara Connect. We only have good things to say about our customer experience with Kara Connect. We received constant attention and understanding of our requirements and the needs of the business. The Kara Connect team tailored everything specifically for us to the last detail, and always with a positive attitude.

The best thing about Kara Connect is that it provides more than just mental health support. Wide range of professionals and services provided by Kara Connect can fulfil gaps identified by line managers within their teams. Having Kara Connect in place gives our team members reassurance that If they are going through a hard time or dealing with a specific situation, the service is there, they can just go and book the next available session with any professional. The solution was incredibly tailored to our needs from the beginning. The responses were fast, and everything was put on track very quickly. We were ready for launch within two or three weeks. Any changes that needed to be done specifically for our team were always implemented. We felt like a priority even during the trial period, and it has been such a great experience from onboarding until now.

Kara Connect has become a key part of our employee offering in Linked Finance. There is a strong variety of excellent professionals available in our bespoke Wellbeing Hub and our employees have made bookings with professionals in the Hub on a regular basis. The level of employee uptake since we adopted the service in March 2023 has been particularly pleasing to see. The team in Kara Connect have been great to work with; they keep in regular contact, provide excellent reports and ensure that our employees are easily able to book sessions with no fuss. It is very reassuring from a leadership perspective to know that employees feel that there is a safe space through which they can access confidential support for their mental and physical wellbeing.

It's important for all employees to take care of themselves in their daily routine, it's great to feel that an employer is aware of that. I'm sure it results in happier employees and better work output. Well done.

It is necessary to offer something like this for staff. Often people can be burnt out at work due to stress or other issues and therefore it is necessary to offer this.

I am so happy to see that there is a platform to improve one's health at Landspítalan. Prevention is the best way, so I welcome anything that can improve my health as an employee so that I can do my job for the hospital.

Well done Controlant, a very nice thing to do for your employees :-)

I think it's a great initiative by the company to offer this to employees :)

We initially engaged with Kara Connect for a pilot Wellbeing Hub. The pilot was very successful, so we decided to proceed into a full-term agreement. We can see that engagement with the platform is steadily increasing, and our staff members are doing sessions and continuing treatment with their professionals, even after they have used all of their sponsored credits. Kara Connect provides access to a wide range of professionals, so our line managers can also refer employees who may be struggling to specific types of professionals. Our employees are very happy with Kara Connect. They appreciate having access to support they need, and I think our Wellbeing Hub has increased our employees’ job satisfaction and made our people happier at work. It’s been a very positive experience and I would definitely recommend it.